Selling on WhatsApp is not for every business, so Commerce no longer sits in everyone's menu whether they want it or not. It is now an app you install, on a rebuilt Apps & Integrations page. It is free, included in every plan, and off until you turn it on.
The Delay block can now wait until a date, a weekday, or a time of day instead of just counting hours. A new Send WhatsApp block messages your own team from inside a flow. And the builder finally has copy, paste, duplicate and undo.
You can now park a template as a draft before it ever goes to Meta, come back to it later, and publish it when it is ready. And if a WhatsApp number is disconnected, its templates are no longer deleted: they are kept as drafts so you can put them back on a new number.
Flows V2 just got a lot more capable. Your WhatsApp chatbot can now run calculations, send email, work with dates, start itself from an ad or a contact change, and branch straight off a button tap — all without leaving the flow builder.
Flows V2 is here — a completely rebuilt chatbot builder that does far more than show a few menu buttons. Now your bot can ask customers questions, remember their answers, branch on what they say, hand off to a real person, and even connect to your other tools.
Agents now have a third view scope — Only their assigned chats — so you can give an agent the strictest possible inbox: they see only the conversations assigned to them, and nothing else.
Drip Sequences are here — set up a series of WhatsApp messages once, and Waplify follows up with each contact automatically over days or weeks.
The Waplify inbox is now built for teams — assign conversations to teammates, hand them off, resolve them when they're done, and pick the layout that fits how you work.
Invite teammates into your workspace, give each person the right level of access, and manage more than one business from a single login.
You can now create WhatsApp message templates directly inside Waplify — no need to jump over to the Meta platform anymore. Approved templates also show up automatically, so you no longer need to hit Sync.