What's New in Waplify

Your messages just got richer: a different image or video on every carousel card, countdown offer buttons that create urgency, and photo and document uploads inside WhatsApp Forms.

Four improvements for the people running automations: your bot can now handle opt-outs properly, attach files to the emails it sends, tell one template's buttons from another's, and show contact dates in your own timezone.

Every enquiry you get on IndiaMART can now become a Waplify contact automatically — no copying, no spreadsheets, no waiting. Connect it once, and new leads show up ready to message.

Three upgrades to the way you talk to customers: record a voice note right in the inbox, send a location they can tap to navigate to, and edit your WhatsApp business profile without leaving Waplify.

Store the details that matter to your business on every contact. Custom Fields let you add your own fields — like City, Plan, or Lead Score — and then filter, personalize, and automate with them.

Flows V2 just got a lot more capable. Your WhatsApp chatbot can now run calculations, send email, work with dates, start itself from an ad or a contact change, and branch straight off a button tap — all without leaving the flow builder.

Two upgrades that make the Waplify inbox feel effortless: you can now answer customers straight from the WhatsApp Business app and stay in sync, and the inbox reconnects on its own whenever your connection blips.

Your WhatsApp bot can now save what it learns. The new Update Contact block in Flows V2 writes information straight back to the contact you're chatting with — no exports, no manual clean-up.

Flows V2 is here — a completely rebuilt chatbot builder that does far more than show a few menu buttons. Now your bot can ask customers questions, remember their answers, branch on what they say, hand off to a real person, and even connect to your other tools.

Agents now have a third view scope — Only their assigned chats — so you can give an agent the strictest possible inbox: they see only the conversations assigned to them, and nothing else.