Flows have a new Send Catalog block, so your chatbot can show the right products the moment a customer asks: your whole catalog, one product, a list you pick, or a collection you keep in Meta. When the customer sends a cart back, your Order received flow now always picks it up, even if the chatbot was still waiting on something else.
Selling on WhatsApp is not for every business, so Commerce no longer sits in everyone's menu whether they want it or not. It is now an app you install, on a rebuilt Apps & Integrations page. It is free, included in every plan, and off until you turn it on.
Two new message types close the loop on a sale: Order details, which lets a customer pay without leaving the chat, and Order status, which tells them when their order is confirmed, shipped or cancelled. Your chatbot can run the whole thing.
Your products can now live inside a WhatsApp conversation. Connect the catalog you already keep on Meta, send products in a message, and take orders from a cart without sending anyone to a website.