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Subscription Plans

What are Subscription Plans?​

Waplify offers different subscription plans to access the platform's features. Your subscription covers the Waplify platform itself. This is separate from WhatsApp messaging costs, which are charged by Meta directly.

How to use it​

Viewing available plans​

  1. Go to Settings > Subscription from the sidebar
  1. You will see the available plans with their pricing and features. Each plan (Starter, Growth, Business) can be paid for over different periods:
    • Quarterly: pay for 3 months at a time
    • Yearly: pay once for 12 months, 25% cheaper per month than quarterly
    • 2-Year: pay once for 24 months, 35% cheaper per month than quarterly. Our lowest monthly price
    • Lifetime: a one-time payment for permanent access

Every plan is paid once for its period. Nothing is charged automatically: when your period is ending, you choose whether to renew. The Subscription page shows the date your plan ends.

Subscribing to a plan​

  1. On the Subscription page, select the plan you want
  2. Pick how long you want to pay for (Quarterly, Yearly or 2-Year) using the switch above the plans
  3. Click Subscribe or Upgrade
  4. The Razorpay payment window will open
  1. Enter your payment details and complete the payment
  2. Your plan will be activated immediately

Applying a coupon code​

  1. During checkout, look for the coupon code field
  2. Enter your code and click Apply
  3. The discount will be reflected in the final price

Upgrading your plan​

  1. Go to Settings > Subscription
  2. Select a higher plan
  3. Complete the payment. The upgrade takes effect immediately

You only pay for what you haven't used. When you upgrade part-way through your plan, Waplify gives you credit for the unused days of your current plan and takes it off the price of the new one. You never pay twice for the same days.

Renewing early (adding more time)​

You can renew the same plan before it runs out. When you do, the new period is added on top of your remaining days, so you never lose the time you've already paid for.

Downgrading your plan​

  1. Go to Settings > Subscription
  2. Select a lower plan
  3. The downgrade will be scheduled to take effect at the end of your current period
  4. You can cancel the scheduled downgrade before it takes effect

On a 2-Year plan, you can move up to a higher plan at any time, but you can't switch to a shorter period (Yearly or Quarterly) part-way through. You can choose any plan when your 2-Year plan ends.

Cancelling your subscription​

  1. Go to Settings > Subscription
  2. Click Cancel Subscription
  3. Your access continues until the end of your current period. Cancelling never cuts you off early, so you keep every day you've paid for
  4. Because nothing renews automatically, cancelling simply tells us you're not continuing and stops the renewal reminders

You'll see the exact date your access ends, and you can renew any time before then to stay active.

Viewing payment history​

  1. Go to Settings > Subscription
  2. Scroll down to the Payment History section
  3. You will see all past payments with amounts, dates, and statuses

Tips & best practices​

  • The 2-Year plan has the lowest monthly price, and your price stays locked for the full 24 months
  • Yearly is a good middle ground if you'd rather pay for 12 months at a time
  • Your Waplify subscription and Meta messaging costs are separate charges:
    • Waplify subscription = platform access (paid to Waplify)
    • Messaging costs = per-conversation charges (paid to Meta)
  • Keep your payment method up to date to avoid service interruption
  • If your plan expires, your data is safe. You just can't send or manage messaging until you renew (see the FAQ below for exactly what pauses)
  • Renew early to stack extra time onto your remaining days
  • Check if any coupon codes are available before subscribing to save money

Frequently asked questions​

What happens when my trial ends?​

New accounts get a 7-day free trial. When it ends, you'll need to subscribe to a paid plan to keep using Waplify. Your data (contacts, campaigns, templates) is preserved.

Will my plan renew automatically?​

No. Every plan is a single payment for its period, so nothing is charged without you choosing to. Renew from Settings > Subscription before your plan ends to keep everything running.

What happens if my subscription expires?​

There's a short grace period (about 3 days) right after expiry where everything keeps working, so a renewal that's mid-processing never locks you out. After that, most of the app pauses until you renew. You can always log in and renew, and your data is never deleted.

What exactly stops working when my plan lapses?​

Once you're fully expired (past the grace period), sending and managing messaging is paused: campaigns, templates, contacts, flows, sequences, and the chat inbox (both sending and reading) are unavailable, and scheduled sends, sequences, automated flow replies, and API sends won't run. What stays open is everything you need to come back: logging in, viewing your account, and renewing/paying. The moment you renew, all of it switches back on.

Does cancelling stop my plan right away?​

No. Cancelling always takes effect at the end of your current period. You keep full access until then.

Can I get a refund?​

If you paid directly, without using the free trial first, you can ask for a full refund within 15 days of your payment. If you started on the free trial, payments are non-refundable: the trial is the time to try Waplify out. After 15 days, payments are non-refundable, including on Yearly and 2-Year plans. Contact support at support@waplify.io for refund requests.

Is there a free plan?​

Waplify offers a trial period for new accounts. After the trial, a paid subscription is required.

What payment methods are accepted?​

Waplify uses Razorpay for payments, which supports credit cards, debit cards, UPI, net banking, and other payment methods available in your region. You can also review your past transactions on the Payments & Invoices page.