📄️ Inbox Overview
Manage all your WhatsApp customer conversations in one inbox — filter, assign, and reply in real time
📄️ Sending Messages
How to send text, images, videos, and documents to WhatsApp contacts directly from the Waplify inbox
📄️ Quick Responses
How to create and use quick responses — reusable reply templates that speed up WhatsApp customer chats
📄️ Working as a Team in the Inbox
How to assign, transfer, resolve, and reopen WhatsApp conversations when your team shares one inbox in Waplify
📄️ Pause Bot When a Human Replies
Decide whether your chatbot goes quiet or keeps replying once a teammate is handling a WhatsApp chat, including replies you send from your phone