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Flow Builder, Quick Responses & Chat Upgrades

Introducing the Flow Builder for automated conversations, quick responses for faster replies, and a major chat experience upgrade.

New Features​

Mini Chatbot (Flow Builder)​

Design automated message flows to handle customer queries without manual effort. Build conversation paths visually and let the chatbot guide your customers step by step.

Quick Responses​

Save your frequently used messages and send them instantly from the chat window — no more retyping the same replies.

Group Filtering​

Filter your contact lists by group to find exactly the audience you need.

Improvements​

Chat Experience Upgrade​

The chat section is now much more powerful:

  • Text formatting — bold, italic, and more
  • Attachments — send files and media easily
  • Template messages in open chats — send approved templates even in active conversations

Better Delivery & Campaign Creation​

  • Redesigned campaign creation screen for a smoother workflow
  • Optimized sending logic for higher message delivery rates